Network Support

Network management is the administration as well as the maintenance of large networks such as computers, without the use of user terminals. In network management control allocation, security, monitoring, deployment, coordination as well as planning is executed.

An important area of network support is routing, which refers to the process of selecting the networking paths in a computer network, and sends data which is recorded on tables. Another key component of networking support is security management. Security managers, manage and protect a network from unauthorised access.

Nikatrice offer network consulting services to businesses. This solution is the central hub or conduit through which all IT support enquiries are directed, 24/7. Incidents are usually routed to the relevant technicians pertaining to that particular incident, ensuring that the problem is resolved as speedily as possible.

Anti-virus management services provide a network of managed solutions ensuring that all anti-virus software definitions are kept current, alerting the client of any potential threats. Patch management is there to apply any patches in the operating system or software.

UPS and Inverter Management involves overseeing and managing the client’s UPS (Uninterrupted Power Supply) and Inverter. Our network support offers a service where there are workstations in place; should a problem arise then an immediate alert is sent out, for a fast reaction to handle the problem that has arisen.